Alice, 75, a widow, lived in a small apartment with her son, Frank, 54. Frank had been in and out of drug and alcohol treatment centers for years, but was doing well for the last six months since he moved back in with his mother. Alice knew here son had nowhere else to go so she took him in under two conditions: he had to find a job and he could not drink.

Frank found a job and things seemed to be going well until he stopped coming home right after work. Alice knew he was stopping at the corner bar because she could smell the alcohol on his breath. The third time this happened, Alice confronted her son. Frank immediately became belligerent, verbally abusing her and forcing her to go to her room. The next night Alice confronted him again threatening to throw him out if he continued to drink. Frank became enraged and started running toward his mother with his fist raised over his head. Fearing for her life, Alice fled to the safety of her neighbor's house.

Carol, 24, divorced, lived on the second floor of an apartment with her two young children. Living below her on the first floor was Beatrice, 86, a nice old lady who didn't leave here apartment very often because of her arthritic knees and poor eyesight. Carol and her children visited Beatrice frequently and often helped with her laundry in exchange for occasional babysitting. Beatrice loved their company.

Every Saturday, Carol offered to do the grocery shopping for Beatrice. Because she could not do it herself, Beatrice was happy to accept Carol's help. Carol thought it was okay to keep $20 of the change each week because she was taking the time and trouble to help Beatrice; although, she was never offered any money. Carol thought Beatrice would never realize the money was missing because of her poor eyesight.